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Prohibited and Restricted Items policy

Prohibited and Restricted Items

Before listing your item, make sure it's allowed on pretepop.com and find out if there are specific rules and conditions on how it should be listed. See the list of prohibited and restricted items below. Vendors also need to make sure that the sale of their item complies with all laws.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including restrictions of your buying and selling privileges and suspension of your account.

Alcohol (see also wine): We do not permit the sale of alcoholic beverages on its Singapore Website, except for certain sales of collectable containers or alcohol-related collectables. It is an offense to sell, offer for sale, or permit to be sold or offered, any intoxicating liquors without a license in Singapore.
Animals and wildlife products – examples include live animals, mounted specimens, and ivory: We generally do not encourage the listing of live animals or pets on our Website, but in the listing of live animals or pets and/or animals or pets supplies, vendors shall ensure that such listings comply with all governmental laws and regulations. In restricted cases, some stuffed birds and the pelts and skins of some animals are permitted.
Artifacts, art treasures, grave-related items, and indigenous crafts: Several countries in the world have legislations that regulate the export trade in artefacts, antiquities and art treasures to prevent fraudulent dealings in such artefacts and antiquities. Since they may be protected under the laws of several countries, users are advised to exercise caution when they are listing, buying or selling such artefacts and antiquities on our Website. Since these items are protected under the laws of several countries, they may not be permitted on our Website.
Cosmetics, used: Used cosmetics are not permitted for sale on our Website.
Counterfeit currency and stamps: Counterfeit currency, coins, bank notes and Government stamps as well as equipment designed to make these illegal products may not be listed on our Website. It is an offense to sell, buy, import or export such items in Singapore. Sales of reproductions of images of the current series of Singapore notes and coins are allowed provided that the conditions in the MAS Licensing Scheme for Currency Reproduction 2000 have been complied with, e.g.: the printing of "SPECIMEN" in black and bold lettering diagonally across the reproduction of the currency note. Reproduction of the old series notes and coins and souvenir items require the prior approval of the Monetary Authority of Singapore ("MAS"). All forged stamps, facsimiles, and reproductions may be listed but need to be clearly and indelibly marked as such on either the front or back of the stamp.
Credit cards: Credit or debit cards are not permitted for sale on our Website.
Currency, selling: We do not permit the sale of coins or paper money that are fraudulent or improperly described. Vendors who knowingly fail to disclose information about the authenticity of coins or paper money, alterations to coins or paper money, or other information that might have a material impact on the coin or paper money value may become liable for an offense in Singapore.
Drugs and drug paraphernalia: Narcotics, steroids or other controlled drugs may not be listed on our Website. It is an offense to traffic in, offer to traffic in, or to do or offer to do any act preparatory to or for the purpose of trafficking in a controlled drug in Singapore. Import into or export from Singapore of a controlled drug is an offense unless it has been done as permitted by the Misuse of Drugs Act (Cap 185). Drug paraphernalia may not be listed on our Website. Such paraphernalia includes (a) any equipment, materials or substances useful for manufacturing controlled drugs and (b) any and all items that are intended for the smoking, administration or consumption of a controlled drug. It is an offense to supply, or import or export, or possess any controlled equipment, controlled materials or controlled substances in Singapore.
Drugs, describing drugs or drug-like substances: We prohibit vendors from describing legal substances in a manner that suggests ingesting, inhaling, extracting or otherwise using any substance or compound from the legal substance will provide the same effect as an illegal drug, compound or substance or that will provide unsubstantiated health benefits.
Electronics equipment – examples include cable TV de-scramblers, radar scanners, and traffic signal control devices: Certain electronics equipment, including equipment prohibited by the Info-communication  Media Development Authority, is not permitted to be listed on our Website. Under Singapore law, it is an offense to offer for sale any telecommunications equipment without a license. Most types of telecommunications equipment are also subject to import controls. However, small quantities (one or two sets) of certain electronic equipment can be imported for an individual's own use without a license.
Electronic surveillance equipment – examples include wiretapping devices and telephone bugging devices: We do not permit the sale of products that are designed primarily to record the private oral, wire or electronic conversations of others without their knowledge or permission. Certain types of telecommunication equipment are prohibited from entry into Singapore unless prior approval by the Info-communication Development Authority of Singapore has been obtained. Equipment in this category includes scanning receivers / transmitters which could be used by unauthorised persons for unlawful interception of signals. For security purposes, the import of such equipment into Singapore is prohibited. There is no specific law on privacy in Singapore that otherwise prohibits or regulates the sale of electronic surveillance equipment and devices. However, since the use of such equipment and devices violates the privacy of individuals, we have taken a policy decision to not allow the sale of such items on our Website.
Embargoed goods and prohibited countries – examples include items from Cuba: The sale of certain types of items are prohibited to particular countries (including Rwanda, Liberia, Sierra Leone, Iraq, Cote d'Ivoire, and Sudan) under Singapore law.

Firearms, weapons, and knives – examples include pepper spray, replicas, and stun guns (see also military items): Since many firearm-related items, gun parts, gun accessories, paintball equipment and accessories, stun guns, crossbows, airsoft equipment and accessories, hand weapons and throwing knives are not permitted on our Website, vendors must carefully review our policies before listing these items and adhere to all the policies outlined.
Prohibited Food Items - for the safety of our members, vendors may not list the following food and food-related items on our Website:
  • Listings containing medicinal claims — that is, a claim that the item is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease in humans and/or animals, contraception, inducing anesthesia or otherwise preventing or interfering with the normal operation of a physiological function, whether permanently or temporarily, and whether by way of terminating, reducing or postponing, or increasing or accelerating, the operation of that function or in any other way (for example, pharmaceutical drugs, contact lenses, misbranded dietary supplements)
  • Noxious food items
  • Food which contains any prohibited substances or substances in excess of permitted proportions
  • Adulterated food without fully informing the buyer at the time of sale of the nature of the transaction
  • Non-pasteurised diary products
  • Wild mushrooms
  • Perishable items: Vendors who list perishable items should clearly identify in the item description the steps that they will take to ensure that the goods are delivered to the buyer safely. For example, vendors of perishable goods should offer overnight delivery and ensure that the goods are properly packaged
  • Sealed Containers: All food and related products sold on our Website should be packaged or sealed to ensure that the buyer can identify evidence of possible tampering.
  • Expiration dates: All items must be delivered to buyers prior to a clearly marked expiration or "use by" date.
Examples of laws that vendors are required to comply with in Singapore:
  • Labelling requirements: There must be a statement or label legibly and durably written on or attached to the package of food indicating the trade name or description, the net weight or the number, true measure or volume, the quality, strength, purity, composition and proportion of the contents, and the name and address of the importer, manufacturer or packer.
  • No misleading statements: No advertisement for food shall contain any statement (written, pictorial or descriptive) that is false or misleading about the nature, quantity, composition, effects, etc of the food or any ingredients thereof.
  • Unsanitary Food: Food that is prepared, packaged or stored under unsanitary conditions.
  • Import/Export: There are restrictions on the import and export of many food products. For example, the import of meat, fish, fruits and vegetables require prior approval from the appropriate authority.
Government documents, IDs, and licenses - Government IDs and licenses, or items that claim to be, or that look similar to, government identification documents are not permitted on our Website. Since the unauthorised use or sale of official government IDs and licenses are prohibited in Singapore, we do not allow the listing of such items on our Website.
Hazardous materials – examples include batteries, fireworks, and Freon: Hazardous or dangerous goods (such as radioactive materials, flammable gases, liquids and solids, and toxic substances) may pose a danger to health, safety or property while being transported. Many hazardous goods cannot be posted through the mail or commercial carriers at all. Items of such nature are not permitted to be listed on our Website. A few hazardous materials may legally be transported under certain conditions if they are properly packaged and labelled. Such items are permitted on our Website, provided that the listing contains a clear notice of the hazardous nature of the material, and a description of the planned method of postage that complies with the applicable laws in the buyer's and vendor's countries.
Human parts and remains: The listing of humans, the human body, any human body parts or human remains are not permitted for sale on our Website.
Importation of Goods into Singapore: Vendors importing goods into Singapore from another country, either by selling or buying items listed on our Website, are responsible for ensuring that the importation of that type of product complies with applicable Singapore laws. These laws often are complex, and issues will vary depending upon exactly what item is involved and the countries in which the buyer and vendor reside.
Items encouraging illegal activity – examples include an eBook describing how to create methamphetamine: We prohibit the sale of items or links to items that encourage, promote, facilitate or instruct others to engage in illegal activity. We also prohibit buyers from requesting or encouraging vendors to break any applicable laws. In addition, we may remove listings as requested by law enforcement to cooperate with any investigation or to prevent harm to PretePop and its members.
Lockpicking devices: We do not permit the listing of any lockpicking or locksmithing device. Users are cautioned that under Singapore law, any person found armed with any article or instrument for use in the course of or in connection with any housebreaking is guilty of an offense which is punishable by imprisonment. Since lockpicking devices would fall under this category, these are prohibited from being listed on our Website.
Lottery tickets: We do not allow the sale of lottery tickets.
Mailing lists and personal information: We do not permit the sale of bulk email, Internet Protocol (IP), Instant Messenger (IM), or mailing lists that contain names, addresses, phone numbers, or other personal identifying information. Any tools or software designed predominantly to send unsolicited commercial messages (UCE or "spam") will not be permitted.
Medical devices – examples include contact lenses, pacemakers, and surgical instruments: We allow the sale of most prescription medical devices, but requires vendors of medical devices that require a prescription for distribution to the public to strictly follow certain rules when listing such items on our Website.
  • The sale or supply of contact lenses without a license is prohibited in Singapore, except for sale and supply by a manufacturer or a wholesale dealer in contact lenses supplying contact lenses in the ordinary course of business to: a registered contact lens practitioner any hospital, clinic, nursing home or other institution providing medical or surgical treatment; etc For more information please refer to the Contact Lens Practitioner Act (Cap 53A)
  • The sale or supply or importation of any condom made from compounded natural rubber latex which fails to comply with certain prescribed standards is prohibited. For more information, please see the Medicines Act (Chapter 176) and Medicines (Quality of Condoms) (Specification and Prohibition) Order.
  • The import, export and sale, etc, of any irradiating apparatus is regulated in Singapore, and a license is required for medical diagnostic, medical, therapeutic, dental diagnostic, and veterinary diagnostic purposes. For more information, please see the Radiation Protection Act (Chapter 262, Section 28) and the Radiation Protection (Ionising Radiation) Regulations.
Multi-level marketing, pyramid, and matrix programs: The listing and advertising of multi-level marketing programmes (including online payment randomisers), matrix, pyramid, Ponzi schemes, and all similar programmes are not permitted on our Website. Such programmes are often regulated or illegal.
Offensive material – examples include ethnically or racially offensive material and Nazi memorabilia: Vendors may not list items that promote or glorify hatred, violence, or racial intolerance, or items that promote organisations with such views.
Pesticides: Under Singapore law, it is an offense to sell, advertise or supply any pesticide, substance, mixture or preparation for the purpose of vector control, unless the vendor is registered with the Director-General of Public Health. It is also a requirement to register any pesticides for use in the cultivation of plants in Singapore, and no person may distribute, supply, sell or expose or offer for sale any pesticide unless the same has been registered with the Director-General of Public Health.
Police-related items: With limited exceptions (partially listed below), we do not permit the listing of law enforcement badges or official law enforcement equipment from any public entity, including badges issued by the government of any country. Under Singapore law, it is an offense to use or wear without authorisation, or supply to any person who is not lawfully authorised, any decoration, insignia or uniform of the police, or anything resembling it. It is also an offense to forge or tamper with, or use or have in his possession, any police or official pass, permit, or license, etc. There are a number of other laws in Singapore that prohibit the supply, sale, use or import of police-related items.
Postage meters: Under Singapore law, it is an offense to sell, offer for sale, import or export any 'franking machine' without the written approval of the Postal Authority (which is the Infocomm Media Development Authority). Accordingly, the listing of postage meters or franking machines are not permitted on our Website.
Prescription drugs: Controlled drugs or items (or their components) that require a prescription from a licensed practitioner (such as a doctor, dentist, ophthalmologist or optometrist) are not permitted on our Website; this includes drugs prescribed by veterinarians for animals. Under Singapore law, it is an offence to sell, supply or export any medicinal product without a product license. In particular, the Medicines Act (Cap 176) requires all medicinal products sold in Singapore and manufactured locally for export, to be licensed with the Centre for Drug Administration, Health Sciences Authority. The Medicines (Advertisement and Sale) Act (Cap 177) also prohibits advertisements of medicines relating to certain diseases like diabetes, epilepsy or hypertension. All products which are not stated in the General Sale List are prohibited from sale on our Website.
Prohibited services: Vendors are not permitted to offer or solicit services on our Website that are illegal, sexual in nature or that violate the User Agreement.
Controlled items: In Singapore, Enterprise Singapore is appointed as the 'Safety Authority' to administer the Consumer Protection (Safety Requirements) Registration Scheme (CPS Scheme). Enterprise Singapore ensures that consumer products which are designated as controlled goods meet the specified safety standards and are safe for normal use. Registration of controlled goods with Enterprise Singapore is mandatory before they can be advertised, traded or displayed for sale in Singapore. Controlled items which are not registered in accordance with the safety requirements or which do not have a valid SAFETY Mark affixed are liable to recall and suppliers of such controlled items are required to take all necessary steps to inform users of the potential danger resulting from the use of such items. We strongly support the efforts of Enterprise Singapore to protect consumers against potentially hazardous goods. We do not permit the listing of items that have been identified by Enterprise Singapore as "controlled goods" which do not have a valid SAFETY Mark on the product or packaging.
Water fittings, dual flush WC low capacity flushing cisterns, taps/mixer (basin, sink/bib and shower), urinal flush valves/waterless urinals and clothes washing machines: All water fittings such as dual flush WC low capacity flushing cisterns (LCFCs), flush valves, pipes, pipe fittings, taps/mixers, valves, etc. including materials for use in potable water service installations shall comply with the Standards and requirements stipulated by PUB before they can be advertised displayed, offered for sale, sold or supplied in Singapore. Additionally, dual flush WC low capacity flushing cisterns, taps/mixer (basin, sink/bib and shower), urinal flush valves/waterless urinals and clothes washing machines are required to be labelled under the Mandatory Water Efficiency Labelling Scheme (MWELS) before they can be advertised, displayed, offered for sale, sold or supplied and installed in potable water service installations in Singapore. Under the Public Utilities (Water Supply) Regulations, no person shall advertise a specified water fitting for supply unless the fitting is registered under the Water Efficiency Labelling Scheme (WELS). This requirement for sale and supply of water fittings applies to physical retail shops/showrooms as well as those through online portals or resellers, as long as the fitting is for supply (i.e. display, offer to sale, advertise, loan, lease, consignment, hire or hire-purchase) in Singapore. All WELS registered products must be affixed with WELS label before being advertised, offered, displayed for sale and supply in Singapore. This requirement also applies to physical retail shops/showrooms as well as those through online portals or resellers, as long as the fitting is for supply (i.e. display, offer to sale, advertise, loan, lease, consignment, hire or hire-purchase) in Singapore. The WELS labels serves to provide customers with information on water efficiency for a water fitting so that they can make a well-informed purchasing decision and help with a nationwide effort in conserving water.
Slot machines: Slot machines are not permitted for sale on our Website.
Stamps: We do not permit the sale of stamps that are fraudulent or improperly described. Vendors who knowingly fail to disclose information about the authenticity of a stamp, alterations to the stamp, or other information that might have a material impact on the stamp's value will also be subject to our action. If unsure of the origin or authenticity of the stamp, please state this clearly in the listing. Do not sell an item "As Is" regarding its authenticity. Stocks and other securities: The sale of shares, stock or other securities is not permitted on our Website.
Stolen property and property with removed serial numbers: We strictly forbid the sale of stolen property, which violates the law. We strongly support law enforcement efforts to recover stolen property that is listed on our Website, and urge the prosecution of those responsible for knowingly attempting to sell such items on our Website.
Tobacco: Since the sale of tobacco products is highly regulated in Singapore, cigarettes, cigars, smokeless tobacco or coupons for such items are not permitted on our Website.
Travel: In Singapore, any person carrying on the "business of a travel agent" is required to be licensed under the Travel Agent's Act and Regulations (Cap 334).